FAQ｜Blue Dragon

FAQ

person
Account opening
payments
Deposit and withdrawal related
contract
Transactions
approval_delegation
LPOA
manage_accounts
Change registration information
partner_exchange
Partner System

Account opening

Q.

What do I need to submit?

A.

You will need two items, an "identification document with a photo of your face" and an "address certificate".

●Please register the following documents from My Page.
＜Identity verification document with photo＞
・Driver's license
・Passport
・My number card (notification card not accepted)
・Disability certificate/Alien registration card/Residence card/Special permanent resident certificate, etc.

＜Address verification documents＞
・Utility bills
・Credit card company and mobile phone company bills
・National health insurance within the expiration date Health insurance card, etc.
・Others [Documents with the registrant's name and address], etc.
　*Documents different from those presented on the ID card

*Address confirmation documents must have been issued within the last three months.
Q.

How long does it take to open an account?

A.

It takes about 5 minutes to open a trading account.
Q.

Can I open a corporate account?

A.

You can also open a corporate account. Please select a corporate account when you register.
Q.

Can I hold multiple accounts?

A.

Each user is allowed to have one account and up to 5 accounts in the same account.

If you need more accounts, please contact support.
Q.

Is there no charge for opening an account?

A.

There are no account opening fees or account maintenance fees.
Q.

Can I open an account even if I live overseas?

A.

You can open an account even if you live overseas. (There are some countries and regions where it is not possible to open an account.)
Q.

What is the best email address to register?

A.

Please register with an email address other than your communication carrier's email address (docomo, au, Softbank) that allows you to receive email on your PC (Google, Yahoo, etc.).
Q.

What is the process after opening an account?

A.

The flow after opening an account is as follows.

1.Register to My Page
Please log in to My Page from the URL listed in the email automatically sent after new registration and activate your account.

2.Account opening
After logging in to My Page, please select from four account types and open an account. There is no cost to open an account.

3.Deposit
Please log in to My Page and complete the procedure for depositing the funds used for trading from the deposit page.

4.Download MT5
Install MT5 on your PC or smartphone. *The download URL is included in the email you received when opening your account.

5.Login to MT5
Please log in using the login information provided in the email you received during registration.

6.Start trading
Once the deposit procedure is complete, you can start trading.

Once you have completed the above, you can start the transaction.

Deposit and withdrawal related

Q.

How can I make a deposit?

A.

1.Please log in to My Page.
2.Please go to the "Deposit and Withdrawal" page to proceed to the deposit procedure page.
3.Please send the amount you wish to deposit to the designated bank account.

The money will be reflected in your MT5 account as soon as your remittance is confirmed.
If you do not see your funds reflected after 2 business days, please contact our customer support.
Q.

How do I make a withdrawal?

A.

1.Please log in to My Page.
2.Please register your bank account information for withdrawals in advance by clicking "Register Withdrawal Address".
3.Go to the "Deposit and Withdrawal" page and proceed to the withdrawal procedure page.

If there are no problems, the withdrawal will be processed within 5 business days.
If you are unable to confirm your withdrawal after 5 business days, please contact our customer support.
Q.

How much is the fee for withdrawing funds to my bank account?

A.

There is no withdrawal fee for up to one withdrawal in the same month; after the second withdrawal, a withdrawal fee of 30 dollars will be charged.
Q.

Is there a limit to the number of withdrawals per year or per month?

A.

There is no limit to the number of withdrawals.
Q.

Can I register multiple bank accounts to receive withdrawals?

A.

You can only register one bank account for withdrawals. Please be sure to register a bank account in your own name.
Q.

I made a deposit today, but has it been reflected yet?

A.

In principle, the funds will be applied to your account within two business days after confirmation of receipt.
If you do not enter your account number in the account holder field, it may take some time for your payment to be reflected.
Q.

Can I withdraw a portion of my profits while holding a position?

A.

Withdrawals cannot be made while holding a position. If you are holding a position, please be sure to place a settlement order to eliminate your position before requesting a withdrawal.
Q.

What is the minimum amount of money I need to deposit into my trading account?

A.

The minimum deposit amount is 100 dollars.
Q.

Where can I confirm that my payment has been received?

A.

You can check your balance on your My Page or in the "Transactions" tab of the MT5 terminal window.
Q.

Minimum withdrawal amount

A.

The minimum withdrawal amount is 100 dollars.

Transactions

Q.

What is the maximum trading volume for a single order?

A.

The maximum trading volume for a single order (one ticket) is 100 lots.
Q.

Is there a possibility that I will lose more than the amount I deposited?

A.

If your account balance becomes negative, we will take a zero cut, so you will not lose more than the amount you have deposited.
Q.

Can I hold both positions?

A.

There are no particular restrictions on double-denomination. Please feel free to trade with us.
Q.

Is there a leverage limit?

A.

As a general rule, the maximum amount is 200 times regardless of the amount of funds under management.

LPOA

Q.

What is the LPOA document?

A.

LPOA is a limited power of attorney, which is a document stating that you have delegated to a third party the procedures for certain matters that should normally be done by you. In this case, it refers to a power of attorney for foreign exchange margin trading.

If you wish to outsource your operations to MAM/PAMM, you will need approval from the LPOA.

Limited Power of Attorney

Change registration information

Q.

Is it possible to change my registered e-mail address?

A.

You can do this by logging in to your My Page (member login) and requesting the change via customer support inquiries.
Q.

Can I change my password?

A.

You can make changes from your own My Page.

Partner System

Q.

What are the eligibility criteria for affiliate commissions (IB commissions)?

A.

Affiliate commissions (IB commissions) will be paid on all trades of the pair for which you set the commission. There is no limit to the amount of time you can hold the account.
Q.

I want to register for IB.

A.

Please register your My Page from register page, then apply for partner status. Our staff will contact you.

Risk warning

Foreign exchange trading does not guarantee a customer's initial capital or the amount invested in a financial instrument. It may not be suitable for all clients as it involves a high level of risk due to the effects of currency fluctuations and leveraged trading, and the possibility of losing the entire principal amount invested as a result of the transaction. Therefore, please keep your investment within the limits of your loss tolerance. We urge you to fully understand this risk warning before you begin trading and to seek advice from a neutral financial advisor if you have any doubts.

Blue Dragon LLC is an international financial services provider duly registered in Saint Vincent and the Grenadines as an International Business Corporation (IBC) (Registration No. 1438 LLC 2021).

The information on this website is not intended for clients residing in countries where trading in Forex or CFD products is restricted or prohibited by law or regulation.

FAQ

Account opening

Deposit and withdrawal related

Transactions

LPOA

Change registration information

Partner System

CONTACT

Risk warning